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Blackstone Audio

Customer Service Quicklinks:

How to order from Blackstone Audiobooks
From our online catalog: Simply click here and browse from our 4,500+ titles. When you find a title you like, just add it to your shopping cart.

Call us at 1-800-SAY-BOOK (1-800-729-2665) or 1-541-482-9239 overseas.

Fax us at 1-541-482-9294.

View Order History
Click Account Information and log in using the email address and password you provided at registration.

Delivery and Processing
Website orders are processed the following business day for all in-stock items. Shipping can be delayed up to 2 weeks if a title is out of stock. Please note the ship date on your order.

Orders may be shipped in more than one package (depending on location availability and backorder status) at no additional cost to you.

If your purchase arrives damaged, we will replace it at no cost to you. Contact us immediately if you receive a damaged order to arrange for a replacement.

Shipping Method
First Title
Additional Titles
Media Mail (10 - 21 business days)
FREE
FREE
UPS Ground (7 - 10 business days)
$6.00
$3.00
3-Day Service (3 business days)
$10.00
$4.00
2-Day Service (2 business days)
$12.00
$6.00
Overnight Service
(1 business day to most locations)
$45.00
$5.00
International (14 - 21 business days)
$15.00
$5.00

About Audiobook Formats & Editions
A library edition comes in an attractive, full-sized, durable plastic case, with full-color art. Snap-in holders for the cassettes and for MP3-CDs and plastic sleeves for compact discs keep them protected and in numerical order. Cassette packages measure approximately 7"w x 10"h x 1.25"d. Compact disc packages measure approximately 7"w x 6.5"h x 1.25"d. MP3-CD packages measure approximately 5.25"w x 7.5"h x 0.5"d.

A retail edition comes in an attractive, compact cardboard box shrink-wrapped, with full-color art. Cassettes or compact discs are stored snuggly inside the re-closable package. Cassette packages measure approximately 4"w x 6.5"h x 2.5"d and compact disc packages approximately 5.5"w x 5"h x 2"d.

Territory Rights
All titles may not be available in all regions. Certain titles may be restricted to US or North America only.

CD Care and Protection
A CD's data is read from the underside of the disk. If the protective coating on the bottom of the disk becomes scratched through dust or fingerprints, it can interfere with your player's ability to read the data, causing the disk to skip or stop playing. To prevent scratches, avoid touching the disk's underside. Hold the disk from the outer edges, and keep it face down when placing it on a hard surface. To clean a CD, use a soft cloth lightly moistened with CD cleaning fluid or ethyl alcohol. Wipe from the central hole to the outer edge, never in circles. Cleaning your CD player periodically will also help prevent dust from building up. Keep your CD away from strong magnetic fields, such as those generated by computer monitors, TVs, or microwaves, as these magnetic fields can interfere with the stored magnetic data. Avoid leaving your disk exposed to extremes of temperature and humidity.

Payment
We accept VISA, MasterCard, Discover Card and American Express.

Privacy Policy
See Privacy Policy

Terms of Use
See Terms of Use

Browser Requirements
Basic Browser Requirements
Our site works best with Internet Explorer 6.x or above, AOL 6.x or above, or Firefox 3.x or above. Some features may not work properly if you are using a different browser, and checkout will not be possible. You may download the latest browser versions by following the links below.

Macintosh Users
If you are using Mac OS X 10.4 or above, you may use Apple’s Safari browser. Otherwise, you may need to use a browser such as Firefox to receive advertised discounts and complete your shopping. You may download the latest compatible browsers by following the links below.

Cookies
In order to use the Blackstone Audio Website, your Web browser must be set to accept cookies. To set your browser to accept cookies, look under “Preferences” or “Options” in your browser.

Java Scripting
In order to use the blackstoneadio.com Website, your Web browser must be configured to use “Java Scripting.” To set your browser to use Java Scripting, look under “Preferences” or “Options” in your browser.

Flash
In order to use some aspects of our website you will need to have Adobe Flash Player installed. You may download the latest version by clicking the button below.

Our Guarantee
100% Guarantee.
If you are not completely satisfied with your order, simply return any item within 30 days for a full refund or exchange.

Contact Us
Blackstone Audiobooks
PO Box 969
Ashland, Oregon 97520

Toll Free: 1-800-729-2665
FAX: 1-800-482-9294
Hours: 7am - 5pm Mon-Fri
9am - 3pm Sat closed Sun

Questions about your order: service@blackstoneaudio.com

Problems with website: questions@blackstoneaudio.com

Lost your customer ID?: service@blackstoneaudio.com

Voice-over demos: demos@blackstoneaudio.com

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